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Threads Babe Rewards FAQ

Frequently Asked Questions 

  • What is Threads Babe Rewards? Threads Babe Rewards is a loyalty program that is free to join! You can earn points to received special offers and discounts. 
  • What are the benefits of joining? You can receive exclusive discounts on your orders! 
  • How do I join? 
  • How do I earn rewards? You can earn rewards/points simply from making a purchase, following @threads on Instagram, and referring a friend to our website. You will also earn points on your birthday! 
  • Can I use my rewards in store? No, Threads Babe Rewards is only available online. In store purchases will not contribute to your rewards balance.  
  • How do I redeem my rewards? 
  • Do my rewards expire? Nope! As long as you have an account, your points will never expire. 
  • How do I check my account balance? 
  • Can I receive points for previous purchases? No, you can only receive points for purchases made after you join Threads Babe Rewards. 
  • Can I combine my rewards with other offers? No, you can only use one discount code at a time. 
  • I made a purchase and earned points, but I did not see my account balance go up! It sometimes takes a few minutes for your points to appear on your account! Email online@shopamericanthreads.com if this issue continues. 
  • Why did my points decrease? You may have cancelled or returned your order. 
  • Is there a limit to how many points I can earn? Nope! There is no limit! 
  • How do I leave the rewards program? Email online@shopamericanthreads.com and we will remove you from the rewards program. 
  • Where can I report a problem or give feedback? Please email online@shopamericanthreads.com for customer service and feedback!
  • How can I refer a friend? 

Threads Babe Rewards Policy 

  • Rewards are one-time use, non-refundable, and non-transferrable.
  • If you return or cancel your order, points earned on that order will be deducted from your account. If the points are not available on your account, the dollar value corresponding to used points will be deducted from your refund.